Goods Delivery Policy and Process

  1. Kindly select a delivery date and time that fits your availability at your chosen delivery location
  2. All customers will usually receive a phone call before their deliveries are attempted. If the customer’s phone is switched off or unreachable during that time.
  3. For customers living in gated communities or estates, kindly note that if commercial vehicles or delivery agents cannot enter your location, you might need to collect at your estate gate
  4. Repeat deliveries will attract fresh delivery charges.
  5. Urgent orders can only be delivered at next available delivery window
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